In a rapidly evolving, tech-driven industry, it’s easy to lose sight of what matters most: people. Explore how foodservice leaders can use technology to deepen, not dilute, human connection with both guests and teams. As operators face increasing pressure to innovate, differentiate, and deliver more personalized experiences, connection becomes a critical driver of engagement, retention, and long-term success. Through real-world insights, this session reframes connection as a strategic advantage, not a soft skill. The future isn’t about choosing between tech and people. It’s about using technology to put humanity at the center of the experience.

Valerie Renee, Master Certified Professional Coach, Connected for Life

Valerie Renee is a keynote speaker, Master Certified Professional Coach, and connection strategist who helps foodservice and hospitality leaders strengthen performance through intentional human connection. With a career spanning hospitality consulting, sales strategy, and leadership development, she brings real-world insight into the relationship-driven dynamics that power successful teams and exceptional guest experiences. Valerie equips organizations to build trust, improve communication, and create cultures where people don’t just show up but fully thrive.